The integrated quality management system is made up of individual systems used to monitor the combined heat and power plant , the biogas plant , the biological process parameters, the central control technology and the business administrative computer system.

These systems are processed online over an encrypted network. All systems run independently and can only be accessed and operated through an especially designed secure dialog system. To access the system, the user must log into the system using a hardware keycard. This kind of system has up until now been in use reliably and successfully in large-scale power plant technology.

By means of a remote monitoring system, all plant data is imported and prepared to be processed in the business administration software. The same data is also imported into the technical software. While doing so, even the smallest change is recorded and, if needed, countermeasures are introduced by the monitoring system accordingly in order to prevent any damage. In the event of an alarm message, as soon as the alarm has been logged, the service employee on duty is notified by means of a text message. If the problem can be resolved by the control system itself, the measure is processed by the primary control unit. If this is not possible, the service employee will drive to the plant to resolve the problem on-site. However, first the plant will automatically be set to be at a secure plant setting.

By means of the quality management system, all necessary monitoring and service measures are planned and monitored. The system is designed to notify, which service measures need to be taken. The service is provided on-site and a service employee must provide confirmation that the service has been carried out by means of a keycard. Once all measures have been completed, any particularities are entered into the system and the quality management system processes them further. The analyzed results are transferred during the next steps to other systems through benchmarking. Setting up local laboratories makes it possible to analyze the biological process parameters in near real time. The service and operating personnel undergoes regular training. Combined heat and power plants are serviced by employees that have undergone special training.